WAITER / CAPTAIN APP

This light weight app is built for Captains and waiters of the restaurant. Supported in both android and iOS platform for mobile phones where the captains or waiters can accept orders right from the customer table and the same is being communicated to the kitchen through as a KOT( Kitchen Order Ticket) in a fraction of second. This saves a lot of time and avoids confusion during the peak hours. The captains will also have the option to give the print bill right away from the captain app, get customer information and collect feedback directly. The app also gets notification from the kitchen if the items are prepared for a specific table and can be served immediately. However, the admin can also view the feedback in real-time from the respective backend access.

Why depend on a single POS terminal to take orders? Go on, use your own mobile phone/tablet to take orders from wherever you are. Help your captains and waiters to serve your guests easily.

→ QUICK ORDERS: Captains can take Table orders as smoothly as you would do in POS terminal. Similarly products can also be chosen based on category wise or using the search bar. If you have multiple Kitchens, you can also send KOT(Kitchen order Ticket) to respective kitchens based on the printers mapped based on category wise or item wise.

→ COLLECT DATA: Captains can also capture customer details such as name, mobile number, number of guest/pax. This will help in knowing the actual footfall of the restaurant and also to work on customer relationship management. On the other side this will help in Captains incentive management system too.

→ MANAGE MULTIPLE ORDERS: Captains are also allowed to take multiple orders in the same table, this is applicable in case of different customers occupying the same table. You will have the option to list down the previous order and current order separately and if permitted by the admin the captains can also void items from the captain app and also take print bills.

→ FEEDBACK: Once the bill is closed and the print bill is enabled, captains can receive feedback from the customer through the captain app, which will get synced in real-time to the cloud server providing option for the admin to view in the backend immediately. Along with the ratings given to each topic the customer is free to enter additional comments, which can be reviewed from your end and take necessary steps accordingly.

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